IT DOESN’T WORK THAT WAY ANYMORE

It’s time to take control of your frontline and rewrite the rules.

Automation is powering the efficiency and employee engagement initiatives of a growing list of visionary contact centers.

Forefront events are about the automation movement - learning, networking and experiencing how visionary WFM and Ops leaders are moving their centers and careers forward.

TOUR DATES:

TORONTO

04/25/2017

ATLANTA

05/02/2017

ORLANDO

06/08/2017

PHOENIX

06/21/2017

KEY TAKEAWAYS:

At these FREE 1-day events you and your team will learn:

  • Why visionary center leaders view automation as central to their future plans

  • How automation is being used to fuel engagement and productivity initiatives

  • How visionary centers are using
    automation to power next generation sales and service centers

  • What WFM & Ops leaders learned and how it changed their centers and careers

“Forefront is unique in its focus on workforce management innovation. The one-day collaborative format made it a unique and beneficial experience.” 
- Adam Schmitt, Macy’s

WHAT PEOPLE ARE SAYING

“Forefront is a great opportunity to learn first-hand how contact centers are thinking differently to get things done through automation.”
- Harper Flores, UnitedHealthcare

Atlanta, GA - 05/03/2016

Dallas, TX - 09/20/2016

New York, NY - 01/31/2017

Chicago, IL - 02/09/2017

London, UK - 03/16/2017

Atlanta, GA - 05/03/2016

Dallas, TX - 05/03/2016

SWPP 

4/6/16

8:00pm CST

Join the Automation Movement

Register Today For The 2017 Forefront Tour

FOR MORE INFORMATION, CONTACT ELLEN HOY AT EHOY@INTRADIEM.COM OR CALL 770.595.3733.